As an ER nurse, I find that the best way for me to de-stress when I’m not working is to relax outdoors, rain or shine. I’ve always been an avid hiker, nature photographer and trout fisher, and one of my favorite things to do is to volunteer with the U.S. Forest Service and with local salmon habitat restoration groups. I also lead group hikes on some of Mt. Baker’s more challenging trails. This is where the skills I developed during my initial training as a military nurse sometimes come in handy. My current personal goal is to climb Mt. Rainier next summer. Being outdoors never fails to renew my spirit so that I’m able to be the best ER nurse I can be.
Being a good team player is expected, too. But what does this really mean? Getting along with everyone? That’s not hard to do if you’re a nice person. Pulling your weight in the office? Again, expected. What have you done, beyond your job description, that saved the team from a disaster or helped them make an impossible deadline? Have you won an award for this?
Tell a story. Take your qualification and share a brief story that illustrates how you’ve effectively used it in a previous work experience. Begin by discussing what you believe the employer is looking for, and then explain, using your qualification and your anecdote, how you fulfill that need. Your answer should be no more than one to two minutes long.
Job Promotion Interview Questions and Answers
Keep your response short and focused. You want your answer to be brief. Select one or two specific qualities from the list you created to emphasize in your “sales pitch.” If you aren’t sure how to decide which to include, take another look at the job description and use your analytical skills to determine which qualifications would add the greatest business value.
Example: “What I liked most about my last position the ability contribute in a collaborative way with other teams. Each team member was encouraged to bring new ideas to the project which were respectfully considered by all. For example, we once worked with a client who was relying on us to solve a critical issue. Our team met to discuss the situation. After I recommended a plan to resolve the issue, we took time considering the pros and the cons of the solution, building on how to make the idea better and more comprehensive. When we implemented it, it worked better and faster than everyone expected. The client was very pleased.”
Example: “It was the first day of my boss’s two-week vacation and our agency’s highest-paying client threatened to leave because he didn’t feel he was getting the personalized service he was promised. I spent my lunch hour on the phone with him, talking through his concerns. We even brainstormed ideas for his next campaign. He was so grateful for the personal attention that he signed another six-month contract before my boss even returned from her trip.”
I’m not someone who is energized by or thrives in stressful environments. My first step in managing stress is to try to circumvent it by keeping my work processes very organized, and my attitude professional. When customers or associates come to me with issues, I try to look at things from their perspective, and initiate a collaborative problem-solving approach to keep the situation from escalating. I find that maintaining an efficient, congenial office with open lines of communication automatically reduces a lot of workplace stress. Of course, sometimes unanticipated stressors will arise. When this happens, I just take a deep breath, remembering that the person I’m dealing with is frustrated with a situation, not with me. I then actively listen to their concerns and make a plan to resolve the issue as quickly as possible.