Tip: If you’re applying for a public-facing role, an employer may ask this question to see how you think customers should be treated. A good answer will align with the company’s values, which you can glean through researching their customer service policy, understanding their products and clientele, and reflecting on your own experiences as a customer. Your answer can either come from the perspective of a customer or a customer service provider.

Example: “Making a meaningful difference in the lives of my patients and their families motivate me to strive for excellence in everything I do. I look forward to seeing their reaction when we get a positive outcome that will change their lives forever. Like the family of a young boy we treated last year. At eight years old, he had experienced rapid weight gain and signs of depression. His parents described him as a usually joyful child, but now he seemed disengaged and uninterested in his typical schedule. In the end, we determined that it was hypothyroidism which is, of course, controllable with medication. The boy is adjusting well to the treatment and has returned to his joyful self. That’s why I became a nurse and why I’m pursuing a position in pediatrics.”
I think the most difficult situation I face as a production manager is when I have to lay off staff, either because they aren’t doing their job properly or, even worse, because sales are down. When I can, I try to work with underperforming personnel to see if we can’t improve their efficiency. If not, then I hand them their pink slip and give them straightforward reasons for why they are being laid off. No one wants to be fired without an explanation. When this happens, I keep my tone polite and avoid using too many “you” statements; I absolutely do not want to cast shame on them. 
Well, seriously, you might get asked brainteaser questions like these, especially in quantitative jobs. But remember that the interviewer doesn’t necessarily want an exact number—he wants to make sure that you understand what’s being asked of you, and that you can set into motion a systematic and logical way to respond. So, just take a deep breath, and start thinking through the math. (Yes, it’s OK to ask for a pen and paper!)

Questions to Ask During a Job Interview


Start by explaining what you'd need to do to get ramped up. What information would you need? What parts of the company would you need to familiarize yourself with? What other employees would you want to sit down with? Next, choose a couple of areas where you think you can make meaningful contributions right away. (e.g., “I think a great starter project would be diving into your email marketing campaigns and setting up a tracking system for them.”) Sure, if you get the job, you (or your new employer) might decide there’s a better starting place, but having an answer prepared will show the interviewer where you can add immediate impact—and that you’re excited to get started.
Tip: If you’re applying for a public-facing role, an employer may ask this question to see how you think customers should be treated. A good answer will align with the company’s values, which you can glean through researching their customer service policy, understanding their products and clientele, and reflecting on your own experiences as a customer. Your answer can either come from the perspective of a customer or a customer service provider.
Show how you will add value. For each qualification or strength that you’ve identified, think of a specific time where you used that trait to achieve something. Think about any other skills you may have that would add extra value, or any previous professional, personal or volunteer experiences that provide you with a unique perspective. Ultimately, this is your chance to tell the interviewer why you would be an invaluable employee.
Focus on them: In five years, you should have made a significant impact to the company’s bottom line. Think about how you can achieve this in the role you are interviewing for. In technology careers, advancing your skills is important, too. You should be able to share what areas you want to strengthen in the near term (but be careful that they are not areas of expertise that the company needs now).

Interview Questions What Is Your Biggest Weakness?


Answers to this question go one of two basic ways. Candidates try to show their incredible ambition (because that's what they think you want) by providing an extremely optimistic answer: "I want your job!" Or they try to show their humility (because that's what they think you want) by providing a meek, self-deprecating answer: "There are so many talented people here. I just want to do a great job and see where my talents take me."
Here are the 50 most frequently-asked questions that are posed in interviews. Be prepared to go into some detail about your work history; you may also be asked behavioral or situational questions which require you to provide an anecdote about how you have handled a work challenge in the past or, alternatively, how you would approach a situation in the future.
Well, seriously, you might get asked brainteaser questions like these, especially in quantitative jobs. But remember that the interviewer doesn’t necessarily want an exact number—he wants to make sure that you understand what’s being asked of you, and that you can set into motion a systematic and logical way to respond. So, just take a deep breath, and start thinking through the math. (Yes, it’s OK to ask for a pen and paper!)
"Choose an answer that shows that you can meet a stressful situation head-on in a productive, positive manner and let nothing stop you from accomplishing your goals," says McKee. A great approach is to talk through your go-to stress-reduction tactics (making the world's greatest to-do list, stopping to take 10 deep breaths), and then share an example of a stressful situation you navigated with ease.

This is a common one at startups (and one of our personal favorites here at The Muse). Hiring managers want to know that you not only have some background on the company, but that you're able to think critically about it and come to the table with new ideas. So, come with new ideas! What new features would you love to see? How could the company increase conversions? How could customer service be improved? You don’t need to have the company’s four-year strategy figured out, but do share your thoughts, and more importantly, show how your interests and expertise would lend themselves to the job.


My experience with technology and, in particular, my ability to maintain and update websites, make me a good match for this position. In my most recent position, I was responsible for maintaining our department web page. This required me to update student and faculty profiles, and post information about upcoming events. In my free time, I learned to code in JavaScript and Swift. I then used my coding skills to revamp our homepage and received praise from our department head and the Dean of Students for my initiative. I would love to bring my coding skills and my general passion for learning new technologies to this position.

First Job Interview Questions


Example: “I’m a natural problem-solver. I find it rewarding to dig deep and uncover solutions to challenges—it’s like solving a puzzle. It’s something I’ve always excelled at, and something I enjoy. Much of product development is about finding innovative solutions to challenging issues, which is what drew me to this career path in the first place.”
You won't be asked a hundred questions at a job interview, but it's completely understandable if you feel overwhelmed looking at this list. Just know this: Nobody expects you to have all the answers—that's what the experts at Monster are for. Still have questions about the hiring process? Join Monster today. As a member, you'll get career advice and useful tips sent directly to your inbox. From resume-writing checklists to lists of companies hiring to how to get promoted, Monster will help you plot an awesome career path, one step at a time. 
Example: “What I liked most about my last position the ability contribute in a collaborative way with other teams. Each team member was encouraged to bring new ideas to the project which were respectfully considered by all. For example, we once worked with a client who was relying on us to solve a critical issue. Our team met to discuss the situation. After I recommended a plan to resolve the issue, we took time considering the pros and the cons of the solution, building on how to make the idea better and more comprehensive. When we implemented it, it worked better and faster than everyone expected. The client was very pleased.”
Interviewers ask personal questions in an interview to “see if candidates will fit in with the culture [and] give them the opportunity to open up and display their personality, too,” says longtime hiring manager Mitch Fortner. “In other words, if someone asks about your hobbies outside of work, it’s totally OK to open up and share what really makes you tick. (Do keep it semi-professional, though: Saying you like to have a few beers at the local hot spot on Saturday night is fine. Telling them that Monday is usually a rough day for you because you’re always hungover is not.)”
Example: “In my last role, I managed all social media content. I noticed other brands were experimenting with videos and seeing great engagement from their customers, so I asked my boss if we could do a low-budget test. She agreed, so I produced a video cheaply in-house that drove double the engagement we normally saw on our social channels. It also drove conversions, with 30% of viewers visiting to our website within a week of seeing the video.”
This question seems simple, so many people fail to prepare for it, but it's crucial. Here's the deal: Don't give your complete employment (or personal) history. Instead give a pitch—one that’s concise and compelling and that shows exactly why you’re the right fit for the job. Start off with the 2-3 specific accomplishments or experiences that you most want the interviewer to know about, then wrap up talking about how that prior experience has positioned you for this specific role.
Even so, don't be tempted to fib and claim to enjoy hobbies you don't. Focus on activities that indicate some sort of growth: skills you're trying to learn, goals you're trying to accomplish. Weave those in with personal details. For example, "I'm raising a family, so a lot of my time is focused on that, but I'm using my commute time to learn Spanish."
The #1 rule of answering this question is doing your research on what you should be paid by using sites like Payscale and Glassdoor. You’ll likely come up with a range, and we recommend stating the highest number in that range that applies, based on your experience, education, and skills. Then, make sure the hiring manager knows that you're flexible. You're communicating that you know your skills are valuable, but that you want the job and are willing to negotiate.
Example: “When it comes to managing people, my teaching philosophy is to start by asking questions that hopefully get the person to come to a new conclusion on their own. This way, they feel ownership over the learning rather than feeling micro-managed. For example, in my last role, I was editing an article written by a copywriter I managed. The story didn’t have a clear focus or hook. In a one-on-one meeting, I asked her what she thought was the main point of the article if she had to sum it up in a sentence. From there, I asked if she thought the focus was clear in the article. She didn’t think it was clear and instead thought she should rework her introduction and conclusion. As a result, the article improved and my direct report learned a valuable writing lesson that she carried into her future work.”
What They Want to Know: This question gives you an opportunity to show the interviewer what you know about the job and the company, so take time beforehand to thoroughly research the company, its products, services, culture and mission. Be specific about what makes you a good fit for this role, and mention aspects of the company and position that appeal to you most.
Tip: It’s easy to get hung up on figuring out your single most impressive accomplishment. Instead, think of a few achievements that showcase your work ethic and values. If you can, pick examples that also tie back to the job you’re applying for. The STAR method is a great tool to ensure you highlight not only your role but how you drove business results. 
When they ask “how did you hear about the position?”, the interviewer just wants to know if you’ve taken the time to research the company and if you have a genuine reason for wanting to talk with them. Mention a product, a mission statement on the website, a reputation for talented employees, or whatever else seems applicable to that specific company. Come up with a great reason. Don’t make it seem like they’re just one company among many. Or that you’re sending your resume out to them for no particular reason other than wanting a job.
Don’t give a memorized response. While it’s important to practice this pitch for a fluid delivery, don’t go crazy trying to memorize it. Rather, have a general idea of what you’re going to say and tailor it based on how the interview is going. For example, if an interviewer indicates that another quality or skill is more valuable to the organization, then you should be sure to work that into your response.
Remember that employers hire workers to solve a problem, whether it’s boosting sales or streamlining processes or building a brand. Your goal when making your pitch is to show that you’re the best person to solve that problem. Interviewers ask questions about why you should be hired to measure how you qualify for the job and fit in with the company.
The best managers are strong but flexible, and that's exactly what you want to show off in your answer. (Think something like, “While every situation and every team member requires a bit of a different strategy, I tend to approach my employee relationships as a coach...”) Then, share a couple of your best managerial moments, like when you grew your team from five to 15 or coached an underperforming employee to become the company's top salesperson. 

Example: “I’m able to stay calm when I focus on the bigger picture and break down my projects into smaller tasks. What is the ultimate goal I’m trying to achieve? From there, I make a list of action items with reasonable deadlines. Even if the big project is due tomorrow, I ask myself, ‘What’s something I can tackle in the next 30 minutes?’ Before I know it, I’ve made significant progress and that impossible project doesn’t seem so impossible.”
My experience with technology and, in particular, my ability to maintain and update websites, make me a good match for this position. In my most recent position, I was responsible for maintaining our department web page. This required me to update student and faculty profiles, and post information about upcoming events. In my free time, I learned to code in JavaScript and Swift. I then used my coding skills to revamp our homepage and received praise from our department head and the Dean of Students for my initiative. I would love to bring my coding skills and my general passion for learning new technologies to this position.
“I’ve heard great things about the work environment here from a few colleagues. And when I saw this job posting, it seemed to match my skills very closely. For example, I saw on the job description that you need somebody who’s an expert in Java programming. This is what I focused on in both of my previous positions, and was even the focus of my academic work before graduating university. I consider myself an expert in Java and it’s a skill I hope to continue specializing in.”
I’m someone who likes stability. My goal is to find a job that I can hold long term with a local company, becoming a valued employee as I gradually advance to positions of increasing authority and responsibility. I’m extremely interested in the teller job here at First Financial Credit Union because of your internal training program. My long-term goal is to eventually become a branch manager after I’ve proven my competencies in customer service and team leadership. 

Interview Questions to Ask Employee?


“I’m not particularly strong in social media marketing. For the first few years of my career, I focused entirely on email marketing. That’s still what I specialize in, which is why I applied for your Email Marketing Manager job. But I’ve realized it’s also helpful to understand the principles of social media marketing because some of the strategies that work there also work well in email. So I’ve started spending a couple hours a week of my own time studying and learning this new area, and it’s helped me a lot.”

You describe in the job listing that you are looking for a special education assistant teacher with an abundance of patience and compassion. Having served as a tutor at a summer school for dyslexic children for the past two years, I have developed my ability to be extremely patient while still achieving academic gains with my students. My experience teaching phonics to children aged 6 to 18 has taught me strategies for working with children of all ages and abilities, always with a smile.

Interview Question Why Do You Want This Job


Tip: Much like the previous question about motivation, employers might ask what you are passionate about to better understand what drives you and what you care most deeply about. This can both help them understand whether you are a good fit for the role and if it fits into your larger goals. To answer, select something you are genuinely passionate about, explain why you’re passionate about it, give examples of how you’ve pursued this passion and relate it back to the job.
Focus on them: In five years, you should have made a significant impact to the company’s bottom line. Think about how you can achieve this in the role you are interviewing for. In technology careers, advancing your skills is important, too. You should be able to share what areas you want to strengthen in the near term (but be careful that they are not areas of expertise that the company needs now).
Based on what you’ve said and from the research I’ve done, your company is looking for an administrative assistant who is both strong in interpersonal skills and in tech skills. I believe my experience aligns well with that and makes me a great fit. I'm an effective communicator who is skilled in giving oral presentations, speaking on the phone, and communicating via email. I'm also fluent in a number of relevant software programs, including content management systems and spreadsheet suites. I’d really love to bring my diverse skill set to your company.
Tip: Much like the previous question about motivation, employers might ask what you are passionate about to better understand what drives you and what you care most deeply about. This can both help them understand whether you are a good fit for the role and if it fits into your larger goals. To answer, select something you are genuinely passionate about, explain why you’re passionate about it, give examples of how you’ve pursued this passion and relate it back to the job.
My experience with technology and, in particular, my ability to maintain and update websites, make me a good match for this position. In my most recent position, I was responsible for maintaining our department web page. This required me to update student and faculty profiles, and post information about upcoming events. In my free time, I learned to code in JavaScript and Swift. I then used my coding skills to revamp our homepage and received praise from our department head and the Dean of Students for my initiative. I would love to bring my coding skills and my general passion for learning new technologies to this position.
Job-Hunt's Working with Recruiters Expert Jeff Lipschultz is a 20+ year veteran in management, hiring, and recruiting of all types of business and technical professionals. He has worked in industries ranging from telecom to transportation to dotcom. Jeff is a founding partner of A-List Solutions, a Dallas-based recruiting and employment consulting company. Learn more about him through his company site alistsolutions.com. Follow Jeff on LinkedIn and on Twitter (@JLipschultz).

Interview Questions What Are You Passionate About?


Tip: It can feel awkward to discuss your weaknesses in an environment where you’re expected to focus on your accomplishments. However, when answered correctly, sharing your weaknesses can show that you are self-aware and want to continuously get better at your job—traits that are extremely attractive to many employers. Remember to start with the weakness and then discuss the measures you’ve taken to improve. This way, you’re finishing your answer on a positive note.
Answers to this question go one of two basic ways. Candidates try to show their incredible ambition (because that's what they think you want) by providing an extremely optimistic answer: "I want your job!" Or they try to show their humility (because that's what they think you want) by providing a meek, self-deprecating answer: "There are so many talented people here. I just want to do a great job and see where my talents take me."
When they ask “how did you hear about the position?”, the interviewer just wants to know if you’ve taken the time to research the company and if you have a genuine reason for wanting to talk with them. Mention a product, a mission statement on the website, a reputation for talented employees, or whatever else seems applicable to that specific company. Come up with a great reason. Don’t make it seem like they’re just one company among many. Or that you’re sending your resume out to them for no particular reason other than wanting a job.

Job Promotion Interview Questions and Answers


Example: “Making a meaningful difference in the lives of my patients and their families motivate me to strive for excellence in everything I do. I look forward to seeing their reaction when we get a positive outcome that will change their lives forever. Like the family of a young boy we treated last year. At eight years old, he had experienced rapid weight gain and signs of depression. His parents described him as a usually joyful child, but now he seemed disengaged and uninterested in his typical schedule. In the end, we determined that it was hypothyroidism which is, of course, controllable with medication. The boy is adjusting well to the treatment and has returned to his joyful self. That’s why I became a nurse and why I’m pursuing a position in pediatrics.”

Customer Service Job Interview Questions


Tip: This question is often used to assess how well you perform under pressure as well as your problem-solving abilities. Keep in mind stories are more memorable than facts and figures, so strive to “show” instead of “tell.” This is also an excellent opportunity to show your human side and how you’re willing to go the extra mile without being asked.
Nothing says “hire me” better than a track record of achieving amazing results in past jobs, so don't be shy when answering this interview question! A great way to do so is by using the S-T-A-R method: Set up the situation and the task that you were required to complete to provide the interviewer with background context (e.g., “In my last job as a junior analyst, it was my role to manage the invoicing process”), but spend the bulk of your time describing what you actually did (the action) and what you achieved (the result). For example, “In one month, I streamlined the process, which saved my group 10 person-hours each month and reduced errors on invoices by 25%.”

Internal Job Interview Questions


How To Respond: Before your interview, try to envision how, in an ideal case scenario, you would be able to enjoy longevity with the company you are applying to. What would you like to be doing in five years? Ten? Think about how best to align your career goals to the opportunities offered by the employer. Then, in your answer, “sell” your candidacy by enthusiastically postulating how you would be able to contribute to their operations and, steadily, assume positions of increasing responsibility.
Being a good team player is expected, too. But what does this really mean? Getting along with everyone? That’s not hard to do if you’re a nice person. Pulling your weight in the office? Again, expected. What have you done, beyond your job description, that saved the team from a disaster or helped them make an impossible deadline? Have you won an award for this?

Common Questions Asked in a Job Interview


First of all, don’t feel overwhelmed by the process. We’re going to start by matching your qualifications to the job requirements, brainstorming how these qualifications play out in real life, and then reviewing what makes you stand out as a candidate. Jot down notes as you go through each step. Then we’ll work to combine them into a concise answer.
I think the most difficult situation I face as a production manager is when I have to lay off staff, either because they aren’t doing their job properly or, even worse, because sales are down. When I can, I try to work with underperforming personnel to see if we can’t improve their efficiency. If not, then I hand them their pink slip and give them straightforward reasons for why they are being laid off. No one wants to be fired without an explanation. When this happens, I keep my tone polite and avoid using too many “you” statements; I absolutely do not want to cast shame on them. 
“In my most recent position, I had recently been promoted to Supervisor, and was managing the department on my own right before the department closed. An employee was acting out and I confronted him in front of everybody. It made the situation worse and caused a lot of distraction for every employee on the floor. I failed to lead properly in this situation, and spoke to my manager the next day to discuss what I could have done differently. We both agreed that I should have handled this in-private with the employee, by asking them to step inside my office with me. If I had done this instead of reacting the way I did, the situation would have turned out much better. From that point onward, I am always conscious of whether a discussion with a team member should occur in public or behind closed doors, and it made me a better leader.”

How to Respond: While you should be honest in your answers, try to research the company before your interview to learn how they do business. Is good teamwork critical to their productivity? Or do they expect their staff to work independently? Is overtime or occasional weekend work required? Ideally, your responses to these questions will show that your work habits dovetail well with their own practices, expectations, and requirements.

You should hire me because my experience is almost perfectly aligned with the requirements you asked for in your job listing. I have seven years’ progressive experience in the hospitality industry, advancing from my initial role as a front desk associate with Excalibur Resort and Spa to my current position there as a concierge. I’m well-versed in providing world-class customer service to an upscale clientele, and I pride myself on my ability to quickly resolve problems so that our guests enjoy their time with us. 

My greatest weakness used to be procrastination. Friends who knew my work style would tease me, saying, “Panic precipitates performance.” In college, I was the person who pulled all-nighters to finish their essay right before deadline. This isn’t as irresponsible as it sounds—from the moment I’m assigned a project, I’m thinking about it. Most of my first and second drafts get composed mentally, so it’s only a matter of writing down the final draft. And, since I have an excellent command of grammar, I don’t have to spend much time proofreading or revising.

What Questions to Ask in a Job Interview


I think the most difficult situation I face as a production manager is when I have to lay off staff, either because they aren’t doing their job properly or, even worse, because sales are down. When I can, I try to work with underperforming personnel to see if we can’t improve their efficiency. If not, then I hand them their pink slip and give them straightforward reasons for why they are being laid off. No one wants to be fired without an explanation. When this happens, I keep my tone polite and avoid using too many “you” statements; I absolutely do not want to cast shame on them. 

“I’ve heard great things about the work environment here from a few colleagues. And when I saw this job posting, it seemed to match my skills very closely. For example, I saw on the job description that you need somebody who’s an expert in Java programming. This is what I focused on in both of my previous positions, and was even the focus of my academic work before graduating university. I consider myself an expert in Java and it’s a skill I hope to continue specializing in.”


Even so, don't be tempted to fib and claim to enjoy hobbies you don't. Focus on activities that indicate some sort of growth: skills you're trying to learn, goals you're trying to accomplish. Weave those in with personal details. For example, "I'm raising a family, so a lot of my time is focused on that, but I'm using my commute time to learn Spanish."
Focus on them: In five years, you should have made a significant impact to the company’s bottom line. Think about how you can achieve this in the role you are interviewing for. In technology careers, advancing your skills is important, too. You should be able to share what areas you want to strengthen in the near term (but be careful that they are not areas of expertise that the company needs now).
When they ask “how did you hear about the position?”, the interviewer just wants to know if you’ve taken the time to research the company and if you have a genuine reason for wanting to talk with them. Mention a product, a mission statement on the website, a reputation for talented employees, or whatever else seems applicable to that specific company. Come up with a great reason. Don’t make it seem like they’re just one company among many. Or that you’re sending your resume out to them for no particular reason other than wanting a job. 

How to Respond: While you should be honest in your answers, try to research the company before your interview to learn how they do business. Is good teamwork critical to their productivity? Or do they expect their staff to work independently? Is overtime or occasional weekend work required? Ideally, your responses to these questions will show that your work habits dovetail well with their own practices, expectations, and requirements.
Here are the 50 most frequently-asked questions that are posed in interviews. Be prepared to go into some detail about your work history; you may also be asked behavioral or situational questions which require you to provide an anecdote about how you have handled a work challenge in the past or, alternatively, how you would approach a situation in the future. 
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