Example: “Making a meaningful difference in the lives of my patients and their families motivate me to strive for excellence in everything I do. I look forward to seeing their reaction when we get a positive outcome that will change their lives forever. Like the family of a young boy we treated last year. At eight years old, he had experienced rapid weight gain and signs of depression. His parents described him as a usually joyful child, but now he seemed disengaged and uninterested in his typical schedule. In the end, we determined that it was hypothyroidism which is, of course, controllable with medication. The boy is adjusting well to the treatment and has returned to his joyful self. That’s why I became a nurse and why I’m pursuing a position in pediatrics.”

Customer Service Job Interview Questions


Keep your response short and focused. You want your answer to be brief. Select one or two specific qualities from the list you created to emphasize in your “sales pitch.” If you aren’t sure how to decide which to include, take another look at the job description and use your analytical skills to determine which qualifications would add the greatest business value.


If asked this question, be honest and specific about your future goals, but consider this: A hiring manager wants to know a) if you've set realistic expectations for your career, b) if you have ambition (a.k.a., this interview isn't the first time you're considering the question), and c) if the position aligns with your goals and growth. Your best bet is to think realistically about where this position could take you and answer along those lines. And if the position isn’t necessarily a one-way ticket to your aspirations? It’s OK to say that you’re not quite sure what the future holds, but that you see this experience playing an important role in helping you make that decision.
You should think hard about how you can differentiate yourself from others -- every step of the way during the interview. Be memorable in a positive way even when answering these "boring questions." And, to be well-prepared to give smart answers to behavioral interview questions, read my article Smart Strategies to Answer to Behavioral Interview Questions
Tip: This question is often used to assess how well you perform under pressure as well as your problem-solving abilities. Keep in mind stories are more memorable than facts and figures, so strive to “show” instead of “tell.” This is also an excellent opportunity to show your human side and how you’re willing to go the extra mile without being asked. 

Employees who love their jobs naturally recommend their company to their friends and peers. The same is true for people in leadership positions -- people naturally try to bring on board talented people they previously worked with. They've built relationships, developed trust, and shown a level of competence that made someone go out of their way to follow them to a new organization.


Start by explaining what you'd need to do to get ramped up. What information would you need? What parts of the company would you need to familiarize yourself with? What other employees would you want to sit down with? Next, choose a couple of areas where you think you can make meaningful contributions right away. (e.g., “I think a great starter project would be diving into your email marketing campaigns and setting up a tracking system for them.”) Sure, if you get the job, you (or your new employer) might decide there’s a better starting place, but having an answer prepared will show the interviewer where you can add immediate impact—and that you’re excited to get started.
You don't need to memorize an answer, but do take the time to consider how you'll respond. The more you prepare, the more confident you'll feel during a job interview. When you're not sure what to expect during an interview, also take time to review this refresher on how job interviews work, and these tips on how to prepare to ace your job interview.

Companies ask this for a number of reasons, from wanting to see what the competition is for you to sniffing out whether you're serious about the industry. “Often the best approach is to mention that you are exploring a number of other similar options in the company's industry,” says job search expert Alison Doyle. “It can be helpful to mention that a common characteristic of all the jobs you are applying to is the opportunity to apply some critical abilities and skills that you possess. For example, you might say 'I am applying for several positions with IT consulting firms where I can analyze client needs and translate them to development teams in order to find solutions to technology problems.'”

I’m not someone who is energized by or thrives in stressful environments. My first step in managing stress is to try to circumvent it by keeping my work processes very organized, and my attitude professional. When customers or associates come to me with issues, I try to look at things from their perspective, and initiate a collaborative problem-solving approach to keep the situation from escalating. I find that maintaining an efficient, congenial office with open lines of communication automatically reduces a lot of workplace stress. Of course, sometimes unanticipated stressors will arise. When this happens, I just take a deep breath, remembering that the person I’m dealing with is frustrated with a situation, not with me. I then actively listen to their concerns and make a plan to resolve the issue as quickly as possible.  


They fired me because I had a different opinion than the director of the company. Nothing wrong with him—we just had a different philosophy of leadership, and how things should be done. Maybe he was right, maybe I was—only time will tell. But I do not want to live in the past. Now I am here, looking for a new challenge, and an opportunity to help your company to prosper.

What Interview Questions Does Amazon Ask?


What They Want to Know: This question gives you an opportunity to show the interviewer what you know about the job and the company, so take time beforehand to thoroughly research the company, its products, services, culture and mission. Be specific about what makes you a good fit for this role, and mention aspects of the company and position that appeal to you most.
Interviewers ask personal questions in an interview to “see if candidates will fit in with the culture [and] give them the opportunity to open up and display their personality, too,” says longtime hiring manager Mitch Fortner. “In other words, if someone asks about your hobbies outside of work, it’s totally OK to open up and share what really makes you tick. (Do keep it semi-professional, though: Saying you like to have a few beers at the local hot spot on Saturday night is fine. Telling them that Monday is usually a rough day for you because you’re always hungover is not.)”
Start by explaining what you'd need to do to get ramped up. What information would you need? What parts of the company would you need to familiarize yourself with? What other employees would you want to sit down with? Next, choose a couple of areas where you think you can make meaningful contributions right away. (e.g., “I think a great starter project would be diving into your email marketing campaigns and setting up a tracking system for them.”) Sure, if you get the job, you (or your new employer) might decide there’s a better starting place, but having an answer prepared will show the interviewer where you can add immediate impact—and that you’re excited to get started.
Show how you will add value. For each qualification or strength that you’ve identified, think of a specific time where you used that trait to achieve something. Think about any other skills you may have that would add extra value, or any previous professional, personal or volunteer experiences that provide you with a unique perspective. Ultimately, this is your chance to tell the interviewer why you would be an invaluable employee.
I’m someone who likes stability. My goal is to find a job that I can hold long term with a local company, becoming a valued employee as I gradually advance to positions of increasing authority and responsibility. I’m extremely interested in the teller job here at First Financial Credit Union because of your internal training program. My long-term goal is to eventually become a branch manager after I’ve proven my competencies in customer service and team leadership. 
Show how you will add value. For each qualification or strength that you’ve identified, think of a specific time where you used that trait to achieve something. Think about any other skills you may have that would add extra value, or any previous professional, personal or volunteer experiences that provide you with a unique perspective. Ultimately, this is your chance to tell the interviewer why you would be an invaluable employee.
Interviewers ask personal questions in an interview to “see if candidates will fit in with the culture [and] give them the opportunity to open up and display their personality, too,” says longtime hiring manager Mitch Fortner. “In other words, if someone asks about your hobbies outside of work, it’s totally OK to open up and share what really makes you tick. (Do keep it semi-professional, though: Saying you like to have a few beers at the local hot spot on Saturday night is fine. Telling them that Monday is usually a rough day for you because you’re always hungover is not.)”
Here are the 50 most frequently-asked questions that are posed in interviews. Be prepared to go into some detail about your work history; you may also be asked behavioral or situational questions which require you to provide an anecdote about how you have handled a work challenge in the past or, alternatively, how you would approach a situation in the future.
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